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Social History of Medicine 2005 18(2):265-282; doi:10.1093/sochis/hki033
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© The Society for the Social History of Medicine 2005, all right reserved

A Professional Myth: Personal Continuity of Care and New Zealand General Practice in the Twentieth Century

Marjan Kljakovic* and Melanie Nolan{dagger}

*Academic Unit of General Practice and Community Health, Medical School of ANU, The Australian National University, Canberra, ACT 0200, Australia. E-mail: marjan.kljakovic{at}anu.edu.au
{dagger}Department of History, Victoria University of Wellington, PO Box 600, Wellington, New Zealand. E-mail: melanie.nolan{at}vuw.ac.nz

In this article, we question the narrative of a ‘diminishing class’ of family physicians providing continuity of care. A case-study of general practitioners in Wellington, New Zealand, suggests that there has been less change than many believe. We seek to establish that treatment by traditional family doctors constituted a minority experience. Alternative accounts tend to focus on continuous practices but these probably represent just over a third of the total. Despite this fact, there is a widely held contemporary perception of debased primary care provision. Indeed, general practitioners themselves have contributed to the development of the myth of a twentieth-century demise of continuity of care, and particularly so during the 1960s and 1970s when many were seeking to establish a role as primary providers. Ironically, the myth of the demise of the traditional family doctor has made general practitioners, and many patients, even more discontented with contemporary services than should perhaps be the case.

Keywords: general practice; continuity of care; transience; persistence; professional myth; general practice medical training


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7 NZMJ, 72 (1970), p. 54.

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9 Medical News, 9 February 1970, p. 2.

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13 J. Borrie (ed.), Hints for Graduates Studying Abroad, New Zealand Postgraduate Medical Federation, 16th edn (Dunedin, 1974).

14 NZMJ, 72 (1970), p. 127.

15 Similar figures were reached by Professor E. G. Sayers who followed a thousand Otago medical graduates qualifying between 1941 and 1952. See K. North, ‘Immigration and Emigration of New Zealand Doctors’, NZMJ, 72 (1970), 89–92.

16 Report of the Special Committee on the Availability and Distribution of Medical Practitioners, 1959–63 (Wellington, 1964) cited similar figures.

17 North, ‘Immigration and Emigration of New Zealand Doctors’.

18 NZMJ, 71 (1970), p. 164.

19 NZMJ, 71 (1970), p. 380.

20 Geiringer, If Doctors Grew on Trees.

21 NZMJ, 72 (1970), p. 127.

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24 A. Thompson, Where Should I Practise? The Distribution of Private Medical Practitioners in New Zealand (Wellington, 1970). See also Minister of Health to E. Hay, County Clerk Kaipara, 28 March 1968, NA/CC28/3/68; ‘Medical Practitioners Medical Council 1969–70’, H/W2191/Box22/170/15/35932.

25 Cabinet Approval, ‘The Introduction of Some Practices’, 12 May 1969, NA/CM69/17/33.

26 Minister of Health to H. Pickering MP, 6 September 1968, ‘Medical Practitioners—Shortage of Doctors—Canterbury West Coast Health District 1945–69’, NA/H/W2191/Box21/170/7/9/34587.

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28 Medical News, 14 September 1970, p. 2.

29 F. de Hamel, ‘Trends in General Practice in Otago 1963–9’, NZMJ, 72 (1970), 1–7. See also M. Donald, ‘Consumer Use of the GP. A Survey of Certain Aspects of the Uses Made of the Medical Services in Selected Areas of Wellington City with Specific Reference to the Services of the GP’ (Occasional Paper, Department of Psychology, School of Social Science, Victoria University College, Wellington, 1952).

30 Geiringer, If Doctors Grew on Trees, p. 50.

31 J. Barnett, ‘Foreign Medical Graduates and the Doctor Shortage in New Zealand, 1973–9’, NZMJ, 100 (1987), 497–500.

32 Medical Council of New Zealand, Medical Manpower in New Zealand, p. 40.

33 NZMJ, 84 (1976), 243–5.

34 J. Richards, ‘Teaching in General Practice’, NZMJ, 74 (1971), 292–5; ‘Suggestions for a National Scheme for Vocational Training for General Practice’, NZMJ, 79 (1974), 207–10; J. Richards (ed.), The General Practitioner in New Zealand (Auckland, 1978), p. 7.

35 Medical Council of New Zealand, Medical Manpower in New Zealand, pp. 42–3.

36 Editorial, ‘A Blueprint for Doctors’, NZMJ, 84 (1976), 243–5.

37 Royal College of General Practitioners (hereafter RCGP), The Future GP: Learning and Teaching (London, 1972).

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39 I. McWhinney, A Textbook of Family Medicine, 2nd edn (Oxford, 1989); J. Murtagh, General Practice, 2nd edn (Hong Kong, 2000).

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41 Medical Council of New Zealand, Medical Manpower in New Zealand, p. 43.

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48 New Zealand Government, A Health Service for New Zealand, New Zealand Government White Paper (Wellington, 1974), p. 76.

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50 J. Richards, ‘The Education of the GP, Undergraduate’, in J. Richards (ed.), The GP in New Zealand (Auckland, 1978), 5.

51 J. Richards, ‘The Personal Doctor—a Luxury or a Necessity’, NZMJ, 79 (1974), 732–4.

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54 Richards et al., The Nature of General Practice.

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56 C. Griffin, ‘Fairburn's New Zealand from a Vantage of North American Studies’, C. Daley, ‘Taradale Meets the Ideal Society and its Enemies’, R. Dalziel, ‘Emigration and Kinship: Migrants to New Plymouth 1840–3’, in NZJH, 25 (1991), 98–111, 112–28, 129–46 respectively; R. Arnold, ‘Community in Rural Victorian New Zealand’, NZJH, 24 (1990), 3–21.

57 T. Brooking, D. Martin, D. Thomson, and H. James, ‘The Ties that Bind: Persistence in a New World Industrial Suburb, 1902–22’, Social History, 24 (1999), 53–73, p. 73; B. Heenan and S. Johnsen, ‘To and From, There and Back: Gender in Spatial Mobility’, in B. Brookes, A. Cooper, and R. Law (eds), Sites of Gender. Women, Men and Modernity in Southern Dunedin, 1890–1939 (Auckland, 2003), 226–57. It should perhaps be added that the logic of Fairburn's article in distinguishing between types of transience in settled suburban Dunedin—and suggesting that some of the mobility was movement within cities and not socially disruptive—would not undermine his argument because most New Zealanders did not live in suburbs.

58 J. Belich, Making Peoples (Auckland, 1997), pp. 414, 422.

59 Belgrave, ‘"Medical Men" and "Lady Doctors"’, p. 261.

60 Ibid., p. 265.

61 There are also a number of general studies: R. Fulton, Medical Practice in Otago and Southland in the Early Days (Dunedin, 1922); Wright-St Clair, A History of the New Zealand Medical Association.

62 N. Kerse and A. Mainous, ‘Continuity through Change, a Threat or a Promise’, NZMJ, 115 (2002), 1–6; S. A. Buetow, ‘What do General Practitioners and their Patients Want from General Practice and are they Receiving it? A Framework’, Social Science and Medicine, 40 (1995), 213–21; P. Hjortdahl, ‘General Practice and Continuity of Care: Organizational Aspects’, Family Practice, 6 (1989), 292–8; G. Freeman, ‘Continuity of Care in General Practice: A Review and Critique’, Journal of Family Practice, 13 (1984), 245–52; E. M. Wall, ‘Continuity of Care and Family Medicine: Definition, Determinants, and Relationship to Outcome’, Journal of Family Practice, 23 (1981), 655–64.

63 E. Olssen, T. Brooking, B. Heenan, H. James, B. McLennan, and C. Griffen, ‘Urban Society and the Opportunity Structure in New Zealand, 1902–22; The Caversham Project’, Social History, 24 (1999), 39–54.

64 Belgrave, ‘"Medical Men" and "Lady Doctors"’, ch. 7, pp. 241–85.

65 The Royal College of General Practitioners funded a summer studentship for a cross-disciplinary historical study of GPs in Wellington, from November 2001 to February 2002. R. Swindells was employed as a summer student and her work was supervised by M. Kljakovic, Wellington School of Medicine, University of Otago, and M. Nolan, History, Victoria University of Wellington.

66 New Zealand Government, A Health Service for New Zealand; W. Stephen, An Analysis of Primary Medical Care. An International Study (Cambridge, 1979), p. 285.

67 This accords closely with the Department of Health data which stated that 17.3% of active GPs in Wellington had been qualified for more than 30 years, ‘Table V. Urban Areas: Active GPs more than 30 years qualified’, in A. Thompson, Where Should I Practise? The Distribution of Private Medical Practitioners in New Zealand, 1967 (Wellington, 1967), p. 65.

68 D. McLeod and M. Kljakovic, ‘A Quantitative Study into the Types of General Practices in New Zealand’, The New Zealand Family Physician, 19 (1992), 175–9.

69 F. Bowerbank, A Doctor's Story (Wellington, 1958), pp. 70–90.

70 I. St. George, A Very Special Practice: The John Street Doctors (Wellington, 2000).

71 Stone's Directories and Wellington Telephone Directories 1895–1930.

72 Richards et al., The Nature of General Practice; J. Vause, President, RNZCGP, ‘General Practice and Primary Care: A Message to DHBs’, Media Comment from the Royal New Zealand College of General Practitioners, New Zealand Doctor, 21 November 2003.

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74 Kerse and Mainous, ‘Continuity through Change’, 1–6; G. Campbell, ‘Debt by Degrees’, New Zealand Listener, 30 October 1999, 18–21; P. MacKay, ‘Medicine—a Good Career Choice for a Woman?’, NZMA Newsletter, 14 April 2000; J. Patterson, ‘A Crisis in the Medical Workforce?’, NZMA Newsletter, 26 May 2000.

75 M. Hansen, ‘Continuity of Care in Family Practice. 3: Measurement and Evaluation of Continuity of Care’, Journal of Family Practice, 2 (1975), 439–44; P Hjortdahl, ‘Continuity of Care: General Practitioners’ Knowledge About and Sense of Responsibility Toward their Patients', Journal of Family Practice, 9 (1992), 3–8.

76 S. Flocke, ‘Measuring Attributes of Primary Care: Development of a New Instrument’, Journal of Family Practice, 45 (1997), 64–74; P. Ettlinger and G. Freeman, ‘General Practice Compliance Study: Is it Worth Being a Family Doctor?’, British Medical Journal, 282 (1981), 1192–4; J. Alpert, L. Robertson, J. Kosa, M. Heagarty, and R. Heggarty, ‘Delivery of Health Care for Children’, Pediatrics, 57 (1976), 917–30; P. Hjortdahl and E. Laerum, ‘Continuity of Care in General Practice: Effect on Patient Satisfaction’, British Medical Journal, 304 (1992), 1287–90; R. Baker and J. Streatfield, ‘What Type of Practice Do Patients Prefer? Exploration of Practice Characteristics Influencing Patient Satisfaction’, British Journal of General Practice, 45 (1995), 654–9.

77 R. Citor, S. Ghosg, and P. G. Churgin, ‘Modelling and Evaluation of Continuity of Care in a Staff Model, HMO’, MD Computing, 15 (1998), 298–306.

78 P. Hjortdahl and C. Borchgrevinck, ‘Continuity of Care: Influence of General Practitioners’ Knowledge About Their Patients on Use of Resources in Consultations', British Medical Journal, 303 (1991), 1181–4.

79 M. Harris and J. Firth, ‘Continuity of Care: In Search of the Holy Grail of General Practice’, Medical Journal of Australia, 164 (1996), 456–67.

80 G. Freeman and S. Richards, ‘Personal Continuity and the Care of Patients with Epilepsy in General Practice’, British Journal of General Practice, 44 (1994), 395–9.

81 G. Freeman and P. Hjortdahl, ‘What Future for Continuity of Care in General Practice?’, British Medical Journal, 314 (1997), 1870–3.


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